Last updated: 28 July 2026.
Information we collect
- Account details suppliers provide when creating a listing (business name, contact email, listing content).
- Details clients provide when making an enquiry or using Plan My Party / Concierge (name, email, phone, event details).
- Basic technical information (such as session cookies) needed to keep you logged in to the supplier dashboard.
How we use it
To operate the Party Hero marketplace – showing listings, passing enquiries to suppliers, and running the supplier dashboard. We do not sell personal information to third parties.
Third-party services
Party Hero uses third-party providers to run the site, which may process your information on our behalf – including our hosting and database provider, payment processor (for supplier subscriptions), and email delivery provider.
Cookies
We use essential cookies to keep you logged in, and analytics cookies to understand how the site is used.
Your rights
You can ask to access, correct or delete the personal information we hold about you by contacting us.
Contact
Questions about this policy can be sent via our contact page.