Party Hero

Concierge

Full Event Planning

Concierge is Party Hero’s events management service – tell us what you need and our team will shortlist suppliers and coordinate the details on your behalf.

$100 Credit with every free account – Offer Ends 31 Oct '26

Applies to a Concierge booking, and extends to all ongoing Concierge bookings as a loyalty discount.

Best for: Bigger or more complex eventsCost: No extra fee to you – built into the supplier’s priceAvailability: By application, not guaranteedCategories: Currently Venues and Boats only

Tell us about your event

What is Concierge?

Concierge is Party Hero’s full-service events management offering – built for people planning bigger or more complex events who don’t have the time, or the desire, to compare suppliers, chase quotes and coordinate logistics themselves.

Instead of searching, comparing and enquiring on your own, you tell our team what you’re planning – your date, budget, guest count and the kind of event you have in mind – and we take it from there. Our team reviews every request, shortlists suppliers who genuinely fit your event, and coordinates the details on your behalf through to the day.

Concierge is run by the same experienced team behind Get Loose and Easy Boat Hire, who’ve organised thousands of events across Australia. That real-world experience means we know which suppliers actually deliver, what questions matter, and how to avoid the common pitfalls of planning a bigger event.

There’s no separate fee to you – Concierge is built into how we work with the supplier on bookings made this way. It’s currently available for Venues and Boats only, with more categories to come as we grow.

Two women kneeling and laughing together under falling confetti

How Concierge works

Tell us about your event

Submit the form below with your date, guest count, budget and what you're after.

We review your request

Every request is reviewed by our team – Concierge isn't available for every event.

We shortlist suppliers

If approved, we present a small number of suitable suppliers for your event.

We coordinate the details

Our team briefs your chosen supplier and helps coordinate logistics through to the day.

A woman laughing and celebrating at a party

Frequently asked questions

Is Concierge guaranteed once I submit a request?

No – submitting this form is an application, not a booking. Our team reviews every request and will let you know if Concierge is available for your event. This is due to factors such as the date and complexity of your event, the availability of suppliers and the availability of our party planners to coordinate everything for you.

Which suppliers can I get through Concierge?

Concierge currently covers Venues and Boat suppliers only, since those are the categories that best suit higher-value, Concierge-managed events. We'll expand this to more categories over time.

Does Concierge cost extra?

There's no separate fee charged to you – Concierge is built into how we work with the supplier on bookings made this way.

How is this different from booking a listing directly?

With a standard listing, you deal with the supplier direct from the start. With Concierge, our team qualifies your request and coordinates on your behalf before you're connected with a supplier.